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Customer Service Representative

7 days ago

Al Ain, Abu Dhabi, United Arab Emirates Sci Fi Land Entertainment Hub Full time
Job Description

The Customer Service Representative will be responsible for providing exceptional service to our guests at Sci Fi Land Entertainment Hub. Key responsibilities include managing customer inquiries, resolving issues promptly, and promoting products and services to meet sales targets.

Key Skills and Qualifications
  • Fluent in both Arabic and English with excellent written and verbal communication skills in both languages.
  • Previous experience in Customer Service is essential, with the ability to manage customer inquiries effectively and resolve issues promptly.
  • Strong sales skills with a proven ability to promote and upsell products and services.
  • Exceptional interpersonal skills, with the ability to build relationships and manage diverse customer needs.
Working Environment

The ideal candidate will be based in Al Ain and have a professional and friendly demeanor, with the ability to maintain a positive attitude in all situations. The role requires a proactive approach to completing various responsibilities, from customer interaction to administrative support.