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Medical Office Assistant

2 weeks ago

Dubai, Dubai, United Arab Emirates Orthocure Medical Center Full time

We are seeking an experienced and compassionate receptionist to support the daily operations at Orthocure Medical Center. This critical role involves providing exceptional customer service, managing communication, and ensuring a seamless patient experience.

Main Tasks:
  1. Welcome patients and visitors, offering a warm and professional greeting that sets the tone for their visit.
  2. Respond to patient inquiries and concerns in a timely and empathetic manner, ensuring their needs are addressed promptly.
  3. Manage appointment scheduling, coordinate with healthcare professionals, and maintain accurate records to ensure smooth clinic operations.
  4. Communicate Orthocure Medical Center's services, facilities, and staff expertise to patients, highlighting the quality of care provided.
  5. Support patients in completing necessary paperwork, ensuring accuracy and compliance with regulations.
  6. Maintain a clean and organized reception area, projecting a positive image of the clinic.
  7. Perform routine administrative tasks, such as data entry, payment processing, and record-keeping, with precision and efficiency.
Essential Qualifications:
  • UAE nationality is required.
  • A high school diploma or equivalent certification is necessary.
  • Prior experience in a similar role would be advantageous.
  • Superb interpersonal and communication skills are essential for building strong relationships with patients and colleagues.
  • Proficiency in MS Office and fundamental computer skills is anticipated.
  • Ability to function under pressure, handle multiple tasks, and prioritize responsibilities is crucial for achieving success in this position.