Senior Sales Development Manager
3 days ago
We are seeking a Senior Sales Development Manager to join our team at Marriott International.
About UsMarriott International is an industry leader in the hospitality sector, with a portfolio of brands that cater to diverse customer needs. Our commitment to excellence and customer satisfaction drives our business forward.
Responsibilities- Contact and collaborate with various teams within Marriott International to resolve guest inquiries, requests, and issues efficiently.
- Apply effective sales techniques to maximize revenue while maintaining guest loyalty, ensuring a positive experience for all patrons.
- Determine and provide suitable complimentary gifts to guests as a token of appreciation for their patronage.
- Promote brand awareness internally and externally through strategic initiatives.
- Process reservation requests, changes, and cancellations received via phone, fax, or mail, ensuring seamless guest experiences.
- Enter relevant information into software systems when taking guest reservations.
- Answer, record, and process all guest calls, requests, questions, or concerns in a professional and courteous manner.
- Perform general administrative tasks to support the Sales & Marketing team, including filing, sending emails, typing, and faxing.
- High school diploma or equivalent education required; prior work experience preferred.
- At least 2 years of related work experience in sales or a similar field.
- No supervisory experience necessary.
- License or certification not required.
Marriott International is committed to equal opportunities and fostering a diverse workforce. We believe in hiring individuals who share our values and can contribute to our inclusive culture.
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