Senior Sales Development Manager

3 days ago


Al Ain, Abu Dhabi, United Arab Emirates Marriott International Full time
Job Description

We are seeking a Senior Sales Development Manager to join our team at Marriott International.

About Us

Marriott International is an industry leader in the hospitality sector, with a portfolio of brands that cater to diverse customer needs. Our commitment to excellence and customer satisfaction drives our business forward.

Responsibilities
  • Contact and collaborate with various teams within Marriott International to resolve guest inquiries, requests, and issues efficiently.
  • Apply effective sales techniques to maximize revenue while maintaining guest loyalty, ensuring a positive experience for all patrons.
  • Determine and provide suitable complimentary gifts to guests as a token of appreciation for their patronage.
  • Promote brand awareness internally and externally through strategic initiatives.
  • Process reservation requests, changes, and cancellations received via phone, fax, or mail, ensuring seamless guest experiences.
  • Enter relevant information into software systems when taking guest reservations.
  • Answer, record, and process all guest calls, requests, questions, or concerns in a professional and courteous manner.
  • Perform general administrative tasks to support the Sales & Marketing team, including filing, sending emails, typing, and faxing.
Required Skills and Qualifications
  1. High school diploma or equivalent education required; prior work experience preferred.
  2. At least 2 years of related work experience in sales or a similar field.
  3. No supervisory experience necessary.
  4. License or certification not required.

Marriott International is committed to equal opportunities and fostering a diverse workforce. We believe in hiring individuals who share our values and can contribute to our inclusive culture.



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