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Cargo Capacity Manager
2 months ago
As a Cargo Capacity Manager at Precision Hire Solution, you will play a crucial role in identifying and computing cargo capacity available in terms of weight, volume, and ULD (Unit Load Device) of every passenger flight derived from passenger bookings, baggage trends, weather conditions, enroute aircraft allocation, etc. and adjust the capacity in Skycargo systems to support cargo reservations and sales teams across the network.
Key Responsibilities- Cargo Capacity Management: Identify and compute cargo capacity available in terms of weight, volume, and ULD (Unit Load Device) of every passenger flight derived from passenger bookings, baggage trends, weather conditions, enroute aircraft allocation, etc. and adjust the capacity in Skycargo systems to support cargo reservations and sales teams across the network.
- Booking Evaluation: Evaluate bookings against the agreed-upon KPI from the queue framework in accordance with the parameters governing operational and commercial conditions. Evaluate each booking against available capacity and revenue retention dynamically with direct or secondary options finding the best suitable or alternate option by initiating negotiation with the origin station to provide a feasible solution.
- Data Analysis and Reporting: Compile data and statistics on various non-compliances in bookings, traffic flow, allotment utilization, service failures, etc. and promptly provide this data to the Cargo Revenue Optimization Manager to facilitate the reevaluation of business plans and achieve goals. Ensure that the collected data is accurate and any discrepancies are promptly resolved.
- Capacity Management and Revenue Optimization: Implement capacity management and revenue optimization techniques at the flight level for both passenger flights and freighters by determining the appropriate product/density mix, yield pre-bookings/allotments, and distributing capacity to the network in an efficient and effective manner to meet departmental KPIs.
- Station Allocation and Utilization: Track the daily station allocation usage on flights/sectors that involve two or more stations. Non-utilization of allotments must be acknowledged and resolved in order to prevent SkyCargo from losing out on revenue opportunities due to underutilized capacity and allotments by stations or freight forwarders.
- Optimal Routing and Gateway Selection: Identify optimal routing or gateway for shipments to offline points as directed by the Cargo Revenue Optimization Controller taking into account trucking cost and frequency supplied by service providers or use interline capacity offered by carriers as applicable. Monitor movement and ensure that the route chosen is the most cost-effective for that particular consignment taking into account the freight rate charged.
- Trend Analysis and Forecasting: Analyze data to spot changes in booking trends, destination mix, or weight/volume variances while maintaining consistent contact and coordination with outstations to acquire more information. This will ensure that any deviations are adequately addressed and that the available cargo capacity is fully utilized.
- Collaboration with Hub Operations: Collaborate with Hub Operations to strategize and enhance the available capacity while considering the mix of 6th and 4th freedom traffic and their respective destinations and densities. Once the best tonnage-to-revenue ratio has been identified and reservations have been prioritized based on product/revenue hierarchy, send flight release alerts to HUB operations. Verify that the flight has been optimized at the ULD level based on its destination after departure.
- Disruption Management: As directed by the Cargo Revenue Optimization Manager, organize plans that must be implemented to overcome disruptions due to payload or operational restrictions with bookings and reallocate the affected shipments in such a way that our delivery commitments are met in order to maintain customer confidence in Emirates.
- Additional Business Generation: Collaborate with the stations and sales team to generate additional business, including spot selling to counterbalance the loss of demand caused by changes or cancellations of 6th freedom bookings at 24 hours prior to departure. In order to effectively utilize available cargo capacity beyond Dubai International Airport (DXB).
- Logistics/Cargo Experience: 3 Years
- Qualifications: Degree or Honours (123 or equivalent)
- Experience in Air Cargo Industry or Ground Handling Cargo Section
- Knowledge/Skills:
- Thorough knowledge of cargo operations and cargo acceptance procedures
- Basic knowledge of load control, weight, and balance of aircraft flight operations activities
- High level of Computer Literacy/BI tools with practical knowledge and experience in airline operational systems
- Good written and verbal communication skills
- Ability to multitask and work under pressure
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotel stays around the world. You can find out more information about our employee benefits in the Working Here section of our website.