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Customer Service Representative

2 months ago


Dubai, Dubai, United Arab Emirates AECOM Full time

About the Role

AECOM is seeking a highly skilled and organized Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and administrative support to our clients and colleagues.

Key Responsibilities

  • Customer Service:
    • Respond to inquiries and provide information about AECOM to visitors and callers.
    • Answer and direct incoming telephone calls, taking accurate messages when necessary.
  • Administrative Support:
    • Accomplish basic administrative duties, maintaining office supplies and deliveries.
    • Send and sort faxes, maintain conference room schedules and appearance.
    • Assist with the preparation for special meetings and events.
  • Office Coordination:
    • Place service calls for building management, ensuring a well-maintained office environment.
    • Utilize Word, Excel, Outlook, and office forms for accomplishing administrative functions.
    • Perform tasks such as typing, mailing, and maintaining office supplies.

Requirements

  • Minimum of 2 years of experience desired
  • High school diploma or equivalent.
  • Proven experience as a Receptionist or in a similar customer-facing role.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite.
  • Demonstrates organizational skills to manage various administrative responsibilities.
  • Ability to multitask and prioritize tasks effectively.