Advanced Technical Consultant
4 days ago
About Our Team
We are a dynamic and innovative company that values collaboration, creativity, and customer satisfaction. Our team consists of experienced professionals who share a passion for delivering exceptional customer experiences.
Job Summary
We are seeking a skilled Technical Support Consultant to join our team. As a key member of our support team, you will provide technical support to our customers, utilizing your problem-solving skills, strong communication abilities, and knowledge of SQL databases.
Responsibilities
- Analyze and troubleshoot software and system functionality issues
- Develop and implement SQL scripts and custom software processes
- Collaborate with internal teams to resolve issues efficiently and provide valuable insights for product development
Requirements
- Degree in Computer Science or related field
- Experience with SQL databases and SQL programming language
- Strong analytical and problem-solving skills
- Excellent communication skills in English and Arabic
- Willingness to work on call rotation (minimal)
Bonus Points
- Familiarity with Fintech or financial services industry
- Knowledge of SWIFT or other payment processing systems
- Proficiency in French, Spanish, Portuguese, or other business-level languages
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