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Technical Solutions Consultant

2 weeks ago

Dubai, Dubai, United Arab Emirates Dautom Full time

Role Overview:

The Technical Consultant will work closely with clients to understand their project requirements and tailor the Aconex system to meet their needs. This includes configuring the system to align with best practices and industry standards, and providing technical support and guidance to ensure optimal efficiency and user experience.

Key Responsibilities:

  • Aconex Configuration: Customize the Aconex system to meet the specific needs of each client, taking into account their project goals and objectives.
  • Technical Assistance: Provide expert technical support to clients experiencing issues with the Aconex platform, ensuring prompt resolution of problems.
  • Data Integration: Assist clients in integrating Aconex with their existing IT infrastructure and other project management tools.
  • User Training: Conduct comprehensive training sessions for end-users and project teams to maximize their understanding and utilization of the Aconex system.
  • Project Consulting: Offer professional advice and recommendations to clients on how to leverage the Aconex system effectively to streamline project workflows, improve collaboration, and enhance project outcomes.

Requirements:

  1. Bachelor's degree in information technology, computer science, engineering, or a related field.
  2. Proven experience working with the Aconex system, preferably in a consulting or implementation role.
  3. Strong technical aptitude and understanding of project management and collaboration tools.
  4. Familiarity with construction and engineering industries is a plus.
  5. Proficiency in troubleshooting and resolving technical issues related to software applications.
  6. Excellent communication and presentation skills to convey technical information to diverse audiences effectively.
  7. Ability to work independently and as part of a team in a fast-paced environment.
  8. Strong problem-solving skills and a proactive attitude towards finding solutions.
  9. Flexibility to travel to client sites as required.

About Dautom:

Dautom is a leading provider of construction and engineering software solutions. Our team is dedicated to delivering exceptional customer service and support, and we are committed to helping our clients achieve their project goals.