Client Experience Coordinator
6 days ago
Position Summary:
This role entails acting as the primary point of contact for Wahed Projects' clients across multiple communication platforms.
Key Tasks:
- Ensuring prompt and effective resolution of client issues.
- Handling client complaints and feedback professionally.
- Closing open tickets within agreed-upon timeframes.
- Maintaining open communication with internal stakeholders to optimize support processes.
- Providing detailed performance reports to senior management.
Our Company Culture:
Wahed Projects fosters an environment of excellence and continuous improvement in support services.
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