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Key Client Relationship Manager

3 months ago

Sharjah, Sharjah, United Arab Emirates Antal International sharjah Full time
Key Responsibilities:
  • Building and Maintaining Relationships: Cultivating and nurturing strong connections with high-value clients that contribute significantly to the company's revenue.
  • Client Issue Resolution: Proactively addressing and resolving concerns raised by key clients.
  • Main Point of Contact: Serving as the primary liaison between major clients and internal departments.
  • Account Team Oversight: Leading the account teams dedicated to each major client.
  • Cross-Department Collaboration: Engaging with advertising, design, marketing, sales, and logistics teams to ensure client needs are effectively met.
  • Performance Reporting: Preparing comprehensive reports on account status, objectives, and forecasts for account teams and stakeholders.
  • Client Needs Assessment: Gaining an in-depth understanding of client requirements and crafting tailored solutions.
  • Contract Negotiation: Facilitating negotiations with key clients and ensuring timely achievement of their long-term objectives.