Guest Experience Director

4 days ago


Sharjah, Sharjah, United Arab Emirates ARADA Developments LLC Full time

About the Team:

The Front Office team at ARADA Developments LLC is dedicated to delivering exceptional guest experiences and driving revenue growth through effective front office operations. As a Front Office Manager, you will play a critical role in leading the team and implementing strategies to improve guest satisfaction and loyalty.

Main Responsibilities:

  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Manage reservations and room inventory effectively.

Requirements:

  • Bachelor's degree in Hospitality Management or related field.
  • Minimum of 5+ years of progressive experience in front office operations within a luxury hotel setting.
  • Fluency in English is essential; additional language proficiency is a strong asset for international guest relations.


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