Guest Experience Director
4 days ago
About the Team:
The Front Office team at ARADA Developments LLC is dedicated to delivering exceptional guest experiences and driving revenue growth through effective front office operations. As a Front Office Manager, you will play a critical role in leading the team and implementing strategies to improve guest satisfaction and loyalty.
Main Responsibilities:
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Collaborate with other departments to ensure seamless guest experiences.
- Manage reservations and room inventory effectively.
Requirements:
- Bachelor's degree in Hospitality Management or related field.
- Minimum of 5+ years of progressive experience in front office operations within a luxury hotel setting.
- Fluency in English is essential; additional language proficiency is a strong asset for international guest relations.
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