Patient Advocacy Specialist

5 days ago


Dubai, Dubai, United Arab Emirates Innogenz Home Health Care Center Full time

Job Overview:

Innogenz Home Health Care Center seeks a highly skilled Patient Advocacy Specialist to support our patients in navigating the complexities of healthcare insurance. The successful candidate will possess excellent communication skills, empathy, and a strong understanding of healthcare policies and procedures.

About Innogenz Home Health Care Center:

We are committed to delivering exceptional patient care, and our team of professionals works tirelessly to ensure that our patients receive the highest quality services. As a Patient Advocacy Specialist, you will be an integral part of this mission, advocating on behalf of our patients to ensure they receive the best possible outcomes.

Key Responsibilities:

  • Support Patients: Assist patients in understanding their insurance options, navigate the claims process, and resolve any issues that may arise.
  • Collaborate with Healthcare Professionals: Work closely with our healthcare team to ensure seamless coordination of patient care.
  • Communicate Effectively: Develop strong relationships with patients, families, and healthcare providers to promote effective communication and collaboration.

Required Skills and Qualifications:

  • Bachelor's degree in healthcare administration, social work, or a related field (preferred).
  • Proven experience working in patient advocacy or a similar role within the healthcare industry.
  • Strong knowledge of healthcare policies, procedures, and regulations.
  • Excellent communication and interpersonal skills.
  • Empathy and a patient-centered approach.

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