Activities Coordinator

4 days ago


Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time
Job Summary

We are seeking a highly skilled and enthusiastic Activities Coordinator to join our team at Anantara Hotels & Resorts. As a key member of our resort team, you will be responsible for delivering exceptional tourism experiences to our guests.

Key Responsibilities
  • Liaising with Resort Management: Collaborate with our Activities and Recreation Supervisor to determine bookings and special requirements for guests and visitors.
  • Guest Welcome and Briefing: Greet visitors and guests as they arrive at the resort and provide a comprehensive resort briefing.
  • Knowledge Sharing: Ensure factual knowledge is imparted to visitors and guests regarding the resort's history, future development, animals, plants, trees, bird life, archeological heritage, and marine life.
  • Tourism Activity Delivery: Guide and deliver tourism activities, including swimming, snorkelling, kayaking, sunset boat trips, fishing, and other related activities as directed by the Activities and Recreation Manager.
  • Equipment and Vehicle Safety: Safely use all equipment, vehicles, and consumables related to the delivery of tourism activities, and maintain such equipment.
  • Guest Safety and Risk Management: Ensure that visitors are safe and that hazards or potential hazards are mitigated and reported to management.
  • Personal Protective Equipment: Ensure that safety requirements are adhered to by visitors, including the supply and correct use of all personal protective equipment for both themselves and guests, including the completion of all related safety briefings and indemnity-related paperwork.
  • Physical Fitness and Customer Service: Maintain a high level of physical fitness commensurate with the tourism activities being delivered and a level of customer service skills and behavior commensurate with a 5-star resort.
  • VIP Escort and Ambassadorship: Escort VIPs, familiarization groups, and media, and be an ambassador for the resort and Anantara. In the case of media visits, these will be conducted in conjunction with the Marketing/PR Department.
  • Cultural Sensitivity: Maintain at all times the cultural sensitivity of various nationalities.
  • Guest Feedback and Quality Assurance: Gather statistical information from guests and visitors in relation to the quality of their experience and provide feedback to management in relation to guest requests and/or suggestions.
  • Additional Duties: Perform any other duties associated with the position in order to meet the needs of the business.


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