Financial Services Assistant

6 days ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates UNIESTATE PROPERTIES LLC Full time
About the Role

This position plays a critical role in ensuring the smooth operation of our payment process. The successful candidate will be responsible for collecting client payments, coordinating with the accounts team, and managing escalations for overdue accounts.

Key Performance Indicators (KPIs)
  • Client payment collection rate.
  • Number of escalated cases resolved within a set timeframe.
  • Quality of customer feedback and satisfaction ratings.
Requirements
  • Bachelor's degree in a related field, such as business administration or finance.
  • Minimum 2-3 years of experience in a customer-facing role, preferably in the financial services industry.
  • Excellent communication, interpersonal, and problem-solving skills.


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