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Customer Service Representative
2 months ago
At Property Finder Group, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will play a vital role in ensuring that our customers receive exceptional service and support.
Key Responsibilities:- Provide Product and Service Information: Respond to customer inquiries in a timely and accurate manner, providing detailed information about our products and services.
- Resolve Customer Issues: Troubleshoot and resolve customer complaints and issues in a professional and courteous manner.
- Build Business Relationships: Develop and maintain strong relationships with our internal and external customers, ensuring that their needs are met and exceeded.
- Meet Performance Goals: Consistently meet or exceed performance goals, ensuring that customer satisfaction and loyalty are maintained.
- Support Team Members: Provide training and support to team members, ensuring that they have the skills and knowledge needed to provide exceptional customer service.
- Subject Matter Expert: Act as a subject matter expert, providing guidance and support to customers and internal stakeholders on our products and services.
- Problem Solving: Demonstrate exceptional problem-solving skills, using multiple systems and applications to resolve customer issues.
- Independent Decision Making: Exercise independent decision-making skills, making recommendations to improve customer service and support processes.
We are looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service and support. If you have a strong customer service background and are looking for a challenging and rewarding role, we encourage you to apply.
