High-End Hospitality Leader
5 days ago
We are seeking a highly experienced and skilled Senior Butler to join our team at Minor International. The successful candidate will be responsible for providing exceptional service to our guests, including anticipating their needs, handling inquiries, and ensuring that all guest requests are met promptly.
This role requires strong leadership skills, the ability to motivate and train junior staff members, and the ability to work effectively in a fast-paced environment. The ideal candidate will have a strong background in hospitality, excellent communication skills, and the ability to develop and maintain strong relationships with guests.
Responsibilities:
- Anticipate and meet the needs of guests, including handling inquiries and requests.
- Provide personalized service to guests, including organizing special events and activities.
- Train and mentor junior staff members to ensure consistency in service delivery.
- Maintain accurate records of guest preferences and communicate them to relevant departments.
- Stay up-to-date on hotel policies and procedures.
Requirements:
- High school diploma or equivalent.
- Prior experience in the hospitality industry, preferably in a butler or similar role.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and maintain a professional demeanor in challenging situations.
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