Front Office Coordinator
1 week ago
This role requires a highly organized and customer-focused individual who can effectively manage front desk operations and provide exceptional support to our team. As the face of our organization, you will be responsible for creating a welcoming atmosphere and delivering top-notch service to our clients and visitors.
Key Responsibilities :
- Welcome visitors in a friendly and professional manner, setting the tone for their interaction with our organization.
- Answer and direct incoming phone calls promptly, ensuring that inquiries and requests are addressed efficiently.
- Maintain the reception area, keeping it tidy and well-presented at all times.
- Manage daily mail and deliveries, ensuring timely arrival and accuracy.
- Coordinate conference room bookings, preparing meeting spaces with the necessary equipment and amenities.
- Provide essential information to clients and visitors about our services and policies.
- Support workplace security by issuing, checking, and collecting IDs as necessary, maintaining accurate visitor logs and handling sensitive data responsibly.
- Assist with administrative tasks such as data entry, filing, scanning, and scheduling.
- Collaborate with the HR department to schedule interviews or onboarding new hires as needed, and support Operations departments in daily activities.
- Handle general inquiries via phone, email, or in-person, delivering accurate and timely responses.
Requirements
- A high school diploma, with additional certification in Office Management or Customer Service being an asset.
- 2-3 years' experience in a similar role, preferably as a Receptionist or Front Office Representative.
- Excellent verbal and written communication skills in English, with proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities, with a professional attitude and appearance.
- Customer service-oriented with a proactive approach, and familiarity with office equipment (e.g., EPBX system, Printers, Scanners, Fax etc.).
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