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Technical Operations Manager
1 week ago
The Care Service Technical Manager role is a critical position within the LVMH Group, responsible for overseeing a team of technicians to ensure efficient and high-quality repair services in line with Bulgari Care Service standards.
The successful candidate will lead and manage a team of technicians, ensuring timely and efficient execution of repairs while adhering to Bulgari Care Service standards. Key responsibilities include overseeing the repair order process, monitoring and tracking repair status, collaborating with the Regional Care Service Manager, and maintaining a high standard of quality control.
Additionally, this role involves managing day-to-day operations of the team, including performance evaluation, setting objectives, providing coaching and support as needed, and identifying opportunities for process improvement.
This role requires strong technical expertise in product repair processes and techniques, proven leadership experience, excellent knowledge of repair tracking systems, and strong project management skills.
