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Villa Service Manager
2 months ago
Job Summary
Anantara Hotels & Resorts is seeking a highly skilled and experienced Villa Host to join our team. As a Villa Host, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
Key Responsibilities
- Maximize and exceed guest satisfaction by providing personalized, efficient, and responsive service.
- Take ownership and leadership of assigned villas, ensuring cleanliness and maintenance standards are met.
- Supervise, direct, and assist villa staff to ensure seamless service delivery.
- Anticipate and meet guests' needs, demonstrating a proactive and resourceful approach.
- Collaborate with other departments to ensure a smooth and enjoyable guest experience.
Requirements
- Excellent communication and interpersonal skills.
- Fluency in English, with foreign languages an advantage.
- Minimum 1 year experience as a Butler/Villa Host, preferably in a similar quality hotel.
- A friendly and outgoing demeanor, with strong decision-making abilities.
- Ability to work independently and as part of a team.