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Villa Service Manager

2 months ago


Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

Job Summary

Anantara Hotels & Resorts is seeking a highly skilled and experienced Villa Host to join our team. As a Villa Host, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities

  • Maximize and exceed guest satisfaction by providing personalized, efficient, and responsive service.
  • Take ownership and leadership of assigned villas, ensuring cleanliness and maintenance standards are met.
  • Supervise, direct, and assist villa staff to ensure seamless service delivery.
  • Anticipate and meet guests' needs, demonstrating a proactive and resourceful approach.
  • Collaborate with other departments to ensure a smooth and enjoyable guest experience.

Requirements

  • Excellent communication and interpersonal skills.
  • Fluency in English, with foreign languages an advantage.
  • Minimum 1 year experience as a Butler/Villa Host, preferably in a similar quality hotel.
  • A friendly and outgoing demeanor, with strong decision-making abilities.
  • Ability to work independently and as part of a team.