Digital Performance Strategist
1 week ago
About Four Seasons Hotels and Resorts:
We are a global luxury hotel management company with a portfolio of over 120 hotels and resorts across 47 countries. Our commitment to supporting cancer research and promoting diversity, inclusion, equality, and belonging is at the heart of our employee experience and social impact programming.
The Role of Director, Digital Performance & Adoption:
We are seeking a Director, Digital Performance & Adoption, to join our Four Seasons Corporate team in Dubai. This role reports to the Senior Director, Digital Performance & Adoption, and is responsible for developing a comprehensive digital performance governance program. This will involve creating, augmenting, and managing digital performance reporting for EMEA property teams.
Key Responsibilities:
- Develop and implement a digital performance governance program to optimize the performance of digital direct business and digital products across EMEA properties.
- Partner with the Digital Products organization and properties to identify regional and local performance optimization opportunities, develop strategies to close performance gaps, and enable the realization of critical performance targets.
- Lead the development of digital performance reporting to inform business decisions and drive growth.
- Collaborate with cross-functional teams to ensure alignment and effective execution of digital performance strategies.
Requirements:
- 7+ years of experience in a fast-paced environment with a proven track record in digital performance management and performance optimization.
- Experience in building workable digital marketing solutions to improve performance and standing up processes and policies.
- Strong analytical and problem-solving skills, with the ability to interpret data and arrive at next-level insights.
- Excellent communication and storytelling skills, with the ability to develop and maintain relationships across the business.
- Travel for this role will be 10-20%.
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