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Hospitality Service Associate

2 months ago

Dubai, Dubai, United Arab Emirates Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a skilled and friendly Dining Service Professional to join our team at Hilton Worldwide, Inc. as a Waiter/ess. As a key member of our Food and Beverage department, you will be responsible for delivering exceptional guest experiences and providing top-notch service to our valued customers.

Key Responsibilities
  • Guest Service: Manage guest queries in a friendly, timely, and efficient manner, ensuring that every guest feels welcome and valued.
  • Food and Beverage Service: Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations, and ensure that all food and beverage orders are of a consistently good standard and delivered in a timely manner.
  • Menu Knowledge: Ensure extensive knowledge of menu offerings and all products, and be able to make recommendations to guests.
  • Teamwork: Work collaboratively with other Team Members to ensure seamless service and a positive guest experience.
  • Adaptability: Demonstrate flexibility to respond to a range of different work situations, including peak periods and special events.
Requirements
  • Customer Service: Committed to delivering high levels of customer service and ensuring that every guest feels valued and respected.
  • Communication: Excellent communication and interpersonal skills, with the ability to work effectively with guests and Team Members.
  • Flexibility: Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Knowledge: Previous experience in the Food and Beverage industry, with knowledge of Food Hygiene Regulations and cash handling procedures.
What We Offer

As a Dining Service Professional with Hilton Worldwide, Inc., you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.