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Laundry Operations Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates ManpowerGroup Middle East Full time
Job Description

We are seeking an experienced Laundry Manager to oversee all aspects of laundry operations in our UAE-based facility.

The ideal candidate will possess comprehensive knowledge of commercial laundry operations, exceptional leadership skills, and a commitment to maintaining the highest standards of quality and efficiency.

  • Operational Management:
  • Develop and implement efficient laundry processes and procedures to maximize productivity and minimize costs.
  • Ensure the proper maintenance and operation of all laundry equipment.
  • Manage inventory of laundry supplies and chemicals, ensuring adequate stock levels.
  • Implement and enforce quality control measures to ensure consistent high-quality laundry services.
  • Team Leadership and Management:
  • Recruit, train, and supervise laundry staff, fostering a positive and productive work environment.
  • Schedule staff shifts and manage workloads to ensure efficient operations.
  • Conduct performance evaluations and provide ongoing feedback and coaching.
  • Resolve staff conflicts and address any disciplinary issues.
  • Quality Control and Customer Service:
  • Maintain strict adherence to quality standards and ensure all laundry is processed to the highest level.
  • Address customer complaints and resolve any laundry-related issues promptly and professionally.
  • Develop and maintain strong relationships with clients and ensure customer satisfaction.
  • Compliance and Safety:
  • Ensure compliance with all relevant health and safety regulations, including the proper handling of chemicals.
  • Implement and enforce safety procedures to prevent accidents and injuries.
  • Maintain accurate records of laundry operations, including chemical usage, equipment maintenance, and quality control checks.
  • Monitor and control laundry expenses, including labor, supplies, and utilities.
  • Prepare and manage the laundry budget.
  • Identify and implement cost-saving measures.
Qualifications and Skills
  • Minimum of 8 years of experience as a Laundry Manager.
  • Extensive knowledge of commercial laundry operations, equipment, and chemicals.
  • Strong leadership and team management skills.
  • Excellent organizational and time management skills.
  • Strong communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of health and safety regulations.
  • Financial management skills.
  • Proficiency in English. Additional language is a plus.
Seniority Level

Mid-Senior Level

Employment Type

Full-time

Job Function

General Business and Management

Industries

Hospitality and Real Estate