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Unit Clerk Interpreter

2 months ago

Dubai, Dubai, United Arab Emirates American Hospital Dubai mea Full time
{"title": "Unit Clerk Interpreter", "content": "Job Summary

We are seeking a highly organized and detail-oriented Unit Clerk Interpreter to join our team at American Hospital Dubai mea. As a key member of our administrative staff, you will be responsible for ensuring the smooth operation of our unit, providing exceptional patient care, and maintaining accurate records.

Key Responsibilities
  • Unit Operations
    • Ensure effective functioning of the unit, prioritizing workload and completing correspondence on time.
    • Follow the chain of command in reporting incidents or concerns.
  • Patient Care
    • Provide information to prospective customers and hospital staff by answering specific inquiries regarding patients' queries.
    • Ensure a safe working environment through strict compliance with Hospital Policy and Procedures regarding safety, infection, and security.
  • Administrative Tasks
    • Register new patients, ensuring the pre-registration form is completed and signed, and an approved identification is collected.
    • Adhere to the hospital policy "Identification of Patient" during appointment booking and registration.
    • Ensure the correct entry of rounding fees and other charges whenever requested by supervisors.
  • Communication
    • Schedule and book appointments as requested appropriately.
    • Transfer and cancel appointments.
    • Inform patients regarding their reference number.
  • Teamwork
    • Cover other departments whenever required.
    • Liaise with the Insurance and Finance Departments.
    • Coordinate with different departments for appointment booking (urgent or routine).
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Basic computer skills and knowledge of hospital software.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

", "lang_code": "en-US"}