Technical Service Manager

3 days ago


Dubai, Dubai, United Arab Emirates MVP Tech Full time
About MVP Tech

We're a dynamic company that values innovation and excellence in technical maintenance. Our goal is to provide top-notch service and support to our clients.

Job Description: Technical Maintenance ManagerJob Summary

The ideal candidate will possess strong technical knowledge, excellent communication skills, and the ability to lead a team effectively. The successful individual will be responsible for ensuring seamless technical operations, providing guidance and expertise to the maintenance team, and fostering a culture of continuous improvement.

Key Responsibilities:
  1. Lead the maintenance team in executing technical procedures and ensuring adherence to company policies and documentation requirements.
  2. Collaborate with the team to troubleshoot, test, and implement new solutions.
  3. Provide technical direction and expertise in areas such as design, development, and systems integration.
  4. Make informed decisions to resolve technical issues efficiently.
  5. Manage resources and equipment, ensuring optimal capacity planning and software/hardware availability.
  6. Develop and deliver technical training programs for team members.
  7. Conduct regular site visits under AMC to monitor system performance.
  8. Review and refine Preventive Maintenance schedules and technical scope of work.
  9. Conduct quality inspections for maintenance activities.
  10. Complete technical site surveys for maintenance requests.
  11. Establish and maintain technical guidelines for the maintenance team.
  12. Evaluate team members' technical performance quarterly.
  13. Oversee the team's overall technical performance.
  14. Maintain a remote maintenance program.
  15. Ensure the efficiency of the maintenance team.
  16. Coordinate technical handovers to maintenance teams.
  17. Assist with technical problems on-site and off-site as needed.
  18. Evaluate tender technical specifications.
  19. Foster relationships with clients and vendors through active participation in meetings and discussions.


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