Health and Safety Specialist

7 days ago


Dubai, Dubai, United Arab Emirates International SOS Full time
About the Position

We are seeking an experienced leader to fill the role of Head of Medical and Security Assistance at our Dubai Assistance Centre. As a key member of the team, you will be responsible for driving the development, performance, and change management of people, processes, and tools across our assistance and response services delivery programs in the Middle East Region.

Main Job Duties
  1. Drive Business Growth: Support sales and marketing with business and product development, renewals, and service recovery. Collaborate with global stakeholders on new product implementation.
  2. Lead Operational Staff: Manage performance and administration of operational staff, ensuring quality service delivery and cost control.
  3. Foster Strategic Partnerships: Develop and maintain the provider network to meet changing business needs.
  4. Maintain Operational Excellence: Monitor operational performance metrics and implement continuous improvement strategies.
  5. Ensure Crisis Preparedness: Lead crisis management efforts and ensure business continuity and disaster recovery plans are in place.


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