Network Operations Manager

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates ociated Press Full time
Job Title: Employee Benefits Support Coordinator

Job Summary:

We are seeking a highly skilled and experienced Network Operations Manager to lead our Network Operations team and be based in Selangor. The successful candidate will be responsible for providing daily, weekly, and monthly reporting on contractual SLAs and KPIs to customers and management teams.

Key Responsibilities:

  • Lead a team of network operations professionals to deliver high-quality service and network project delivery excellence.
  • Develop and implement optimal operations and continuous improvement of the service introduction process.
  • Effective communication with customers to manage expectations and demonstrate value.
  • Proactive delivery of managed support services within Network Operations, ITIL, and Service Management environment.
  • Good people management skills to hire, lead, and develop talents within the Network Operations team.
  • Good interpersonal and communication skills, including written and presentation skills.

Requirements:

  • Over 10 years of working experience within Network Operations with good experience leading a team.
  • Professional certifications such as CCNA, CCNP, ITIL, and etc would be an added advantage.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you are interested in this role, please send your CV to us for a confidential review.



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