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E-Commerce Customer Care Representative

1 week ago

Dubai, Dubai, United Arab Emirates Chemist Warehouse UAE Full time
Job Description

We are seeking a highly skilled and customer-focused professional to join our eCommerce team as a Customer Service Agent.

Key Responsibilities
  • Respond promptly to customer inquiries and provide accurate information regarding orders, products, returns, and company policies.
  • Assist customers with placing orders, tracking shipments, and resolving technical issues.
  • Liaise with warehouse, logistics, and other internal teams to address and resolve order-related concerns.
About Us

Chemist Warehouse UAE is a leading online retailer dedicated to providing excellent customer service and a seamless shopping experience. We are committed to building long-lasting relationships with our customers and strive to deliver the highest level of satisfaction through our products and services.