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Telehealth Support Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates Aims Healthcare LLC Full time

Aims Healthcare LLC requires an experienced and results-driven individual to fill the role of a call center representative for its healthcare services division.

The ideal candidate will possess exceptional communication and negotiation skills, along with a strong understanding of customer needs and expectations.

As a telehealth support specialist, the representative will engage with customers via phone, addressing their inquiries, resolving issues, and ensuring timely and accurate service delivery.

Responsibilities include converting sales leads into customers, maintaining a high level of customer satisfaction, and upholding company standards and policies.

Essential Skills and Abilities:
  • Outstanding verbal and written communication skills
  • Persuasive negotiation and conflict resolution skills
  • Ability to work under pressure and meet deadlines
  • Strategic thinking and problem-solving skills
  • Effective time management and organization skills