Channel Operations and Risk Manager
7 days ago
Responsibilities
- Process Development: Assist in validating new and revised SOPs for the channels prior to submission for management approval and sign-off.
- Audit Support: Review audit recommendations and follow up with channels for implementation, prioritizing high-risk comments.
- Risk Oversight: Identify common risk themes from audit reports, business governance spot checks, and operational risk incidents and suggest remedial actions.
Requirements
- Bachelor's degree in Business Administration, Management, Banking, or related discipline.
- Minimum of 3 years' experience in Customer Service and Banking Operations.
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