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Residential Services Team Lead

2 weeks ago

Sir Bani Yas, United Arab Emirates Anantara Hotels & Resorts Full time

Our Brand Story

Anantara Hotels & Resorts is a luxury hospitality brand that offers unique experiences for modern travelers. We connect our guests to genuine places, people, and stories through personal interactions and heartfelt hospitality in exciting destinations around the world.

Job Opportunity

We are seeking an Accommodation Attendant to join our team at Anantara Hotels & Resorts. As a key member of our residential services team, you will be responsible for ensuring the cleanliness and comfort of our guest accommodations.

Responsibilities

  • Prepare all rooms or beds for new arrivals
  • Report maintenance and repair requests to the Housing Supervisor or Team Leader
  • Conduct monthly inventory of furniture, fixtures, appliances, linens, and cleaning materials
  • Ensure proper key controls are in place
  • Report any fire or safety hazards to the Housing Supervisor or Team Leader
  • Follow measures to minimize wastage of materials and amenities used in the accommodation
  • Provide overall assistance to the Property and Casualty department as required
  • Keep equipment clean, tidy, and well-maintained according to the Accommodation Operations Manual
  • Carry out special tasks assigned by the Housing Supervisor or Team Leader
  • Report damaged or missing items to the General Cleaner Supervisor for action and follow-up
  • Keep keys signed out in a secure manner and return them at the end of the shift to the ambassador in charge
  • Ensure all team members enjoy their stay within the accommodation compound by providing cleanliness and hygienic service
  • Carry out any other reasonable duties assigned by the Housing Supervisor or Team Leader
  • Provide haircuts, styling, and grooming services for female team members
  • Support female team members with personal care and grooming needs as required

Requirements

  • Previous experience working in a salon or similar environment is an added advantage
  • Skills in hair cutting, styling, and grooming are essential
  • Minimum 1 year of experience in Housing or Housekeeping
  • Good communication skills
  • Knowledge in Excel is an added advantage
  • Ability to work with minimal supervision