Project Manager Services Lead
1 month ago
Key Responsibilities:
* Drive direct reports and operate according to the QTC-S process, ensuring accountability for S-Q-C-D Projects deliverables for the assigned sub-region Services Projects:
\u2022 (S) H&SE - Health & Safety, Environmental standards are met, with a H&SE plan and mitigation in place prior to executing field activities at the Customers' site;
\u2022 (Q) Quality - Projects deliverables meet defined specifications at the first time, with a clear understanding of project scope and specifications, and final deliverables accepted by Stakeholders;
\u2022 (C) Cost - Project deliverables are completed within the project baselined cost, including on-site activities;
\u2022 (D) Delivery - deliverables are completed within the project schedule timelines
* Planning: Establish steps and timetables for achieving results required by the company
* Support the Team in managing scope changes without affecting the baselined objectives and benefits
* Organizing & Staffing: Establish a structure for accomplishing plan requirements & staff/make recommendations accordingly
* Training: Help define necessary means and needs in terms of training to respond to Group targets
* Objective setting: Contribute to objectives setup of subordinates following Group's overall goals; Set personal development
* Controlling: Monitor results vs plan by measuring performance on a periodic basis
* Problem solving: Identify deviations, plan, and organize to solve problems
* Responds to KPI feedback/monitoring (TTQ, Hit ratio, TTD, etc.)
* Write local process if required when there are gaps in the organization to have the whole team working in the same way
* Keeps control over day-to-day activities (1st contact to SAM/SD, customer presentation, RFQ assignment, workload, escalation, leads conflict resolution)
* Ensure that rebilling for PM hours is done accurately to reach absorption targets
* Carries the expertise to manage complex projects such as large Packaging, Molds, LI, and/or LC projects, Line Relocation
* Carries the responsibility and accountability of a Project Manager when managing large/complex projects
Requirements:
* Bachelor's degree or equivalent
* Fluency in English
* 5+ years' experience in project management with strong technical expertise
* Experienced in Sidel Services Portfolio
* Ability to read and interpret Engineering documents such as operating and maintenance instructions, assembly drawings
* Knowledge of staff management
* Knowledge of risk management
* Knowledge of finance for non-financial managers
* Knowledge of MS Office, Project, CRM, and SAP
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