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Operations Supervisor

3 months ago

Dubai, Dubai, United Arab Emirates Precision Hire Solution Full time
Job Purpose

Oversee and manage the daily functions of airline facilities, ensuring smooth collaboration with related departments and external partners. Aim to fulfill customer expectations with high-quality products and services delivered consistently and on time.

Key Responsibilities

- Conduct comprehensive risk evaluations of the workplace and equipment to ensure hazards are effectively managed and risks are minimized.
- Implement strong risk management systems in accordance with Emirates Flight Catering (EKFC) safety protocols to maintain a secure and compliant work environment.

- Exhibit a steadfast commitment to Occupational Health and Safety (OHS), hygiene, and food safety to uphold the highest standards and ensure adherence to regulations.

- Enhance employee proficiency in Occupational Health and Safety (OHS), hygiene, and food safety through thorough training and ongoing development to ensure a knowledgeable and compliant workforce.

- Cultivate a culture of unity and diversity, empowering staff with clear delegation of authority and recognizing high performance to boost team morale and efficiency.

- Lead project teams and engage all employees in achieving desired changes and high service standards by effectively understanding and applying business procedures, policies, and guidelines.

- Optimize resource utilization by analyzing and implementing corrective actions to ensure the efficient and effective use of resources.
- Manage both tangible and intangible waste in business processes meticulously to achieve profitability targets and enhance operational efficiency.
- Analyze store reports and implement strategic corrective measures to maintain optimal inventory levels, manage staffing costs, and ensure financial efficiency.

- Develop strong working relationships with customers and stakeholders, critically analyzing feedback and nonconformance reports (NCR) to implement corrective actions and continuously improve service quality.

Qualifications:

- Bachelor’s degree in Logistics, Supply Chain, or a related field.

- Chartered Institute of Purchasing & Supply (CIPS) certification preferred.

Experience & Knowledge:

- Minimum of 7 years of experience in managing operations related to airline galley requirements, stores, and equipment.

- Familiarity with Warehouse Management Systems (WMS) software to enhance operations and improve efficiency.

- Previous experience working with third-party logistics providers (3PL) is highly desirable, demonstrating a proven ability to manage vendor relationships effectively.

Skills:

- Strong communication skills with all organizational levels.

- Proficiency in demand planning and forecasting to ensure accurate inventory levels and meet customer needs.

- Demonstrated expertise in warehouse operations, including receiving, storage, and shipping processes.