Help Desk Professional

1 week ago


Dubai, Dubai, United Arab Emirates MENA Recruit Pty Ltd Full time

Job Overview

We are seeking a highly skilled Help Desk Professional to join our IT team in Dubai. As a key member of our support team, you will be responsible for providing technical support and services to our clients.

Main Responsibilities:

  • Provide technical assistance to clients via phone, email, or in-person.
  • Investigate and resolve IT-related issues in a timely and efficient manner.
  • Collaborate with internal teams to ensure seamless delivery of IT services.

Requirements:

  • 2+ years of experience in a similar role.
  • Strong knowledge of MS Windows and Office applications.
  • Experience with help desk software and ITSM call logging systems.

About Us:

MENA Recruit Pty Ltd is a leading recruitment agency specializing in placing professionals in top companies across the Middle East and North Africa region. We pride ourselves on delivering exceptional service and building long-lasting relationships with our clients and candidates.



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