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Help Desk Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Stratum Owners Association Management Full time

We are seeking a skilled Help Desk Manager to oversee the smooth operation of our Customer Service Information Desk / booth. The ideal candidate will possess a Bachelor's Degree and have expertise in Microsoft Office products, particularly Excel and Outlook.

This role requires an individual who can work under pressure to provide exceptional customer service while maintaining a high level of organization. We encourage applications from individuals who can think critically and solve problems efficiently.

Key responsibilities include:

  • Providing timely and effective solutions to customer inquiries
  • Maintaining accurate records and reports
  • Collaborating with internal teams to ensure seamless customer experiences