Global Operations Strategist

4 days ago


Dubai, Dubai, United Arab Emirates PayTech Nexus Ltd Full time

At PayTech Nexus Ltd, we're seeking an experienced professional to fill the role of Global Operations Strategist. As a Settlement and Reconciliation (Operations) Specialist, you'll be responsible for managing daily settlement and transfer of funds. Your expertise will help us streamline our card operations, ensuring seamless transactions and enhanced customer experience.

The ideal candidate will have 8-10 years of banking experience, with a proven track record in liaisoning with clients' card operations teams. Your responsibilities will include:

  1. Liaising with Client's card operations team to set-up settlement process flow for new Mastercard cards.
  2. Managing daily settlement and transfer of funds.
  3. Managing reconciliation and investigation of breaks on card related processes.
  4. Managing postings to clear breaks.
  5. Supporting customer credits and communication.
  6. Stand ready to support key operational activities handled by the Client and the Mastercard Technical Account Management team, if needed.
    1. Liaising with Mastercard to set-up new ICA and bank identification numbers (BINs) for new card products.
    2. Defining business requirements to configure new products.
    3. Defining test cases and coordinating user acceptance testing for new card products.
    4. Liaising with fraud and risk teams to define BIN ranges for new Mastercard debit and credit cards.
    5. Liaising with 3rd party vendors if required.


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