Housekeeping Operations Manager

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels Full time

We are currently seeking passionate and dynamic guest-focused professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Supervisor, you will play a key role in ensuring the operational objectives are met while maintaining the highest standards of cleanliness and maintenance within our hotel.

  1. Prepare job assignments for Housekeeping Attendants
  2. Issue keys and supplies to Housekeeping Attendants
  3. Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
  4. Attend daily meetings and receive special instructions
  5. Receive check-outs before reporting them as vacant
  6. Receive special requests from guests and carry them out
  7. Inspect areas cleaned using a checklist to ensure cleaning is adequate, supplies in room are as per standard, and immediate repairs are reported
  8. Fill out report and hand over found articles to the lost and found department
  9. Supervise cleaning of guest rooms, corridors, and stairwells
  10. Train and assist Housekeeping Attendants and advise Superior about performance
  11. Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

This role requires strong communication skills and the ability to motivate and supervise a team to achieve high standards.



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