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Spa Therapist

2 months ago

Dubai, Dubai, United Arab Emirates Shangri-La Group Full time
Key Responsibilities

As a Spa Therapist with the Shangri-La Group, you will be responsible for delivering exceptional guest experiences in our luxury spa setting.

  • Guest Welcome and Consultation
    • Ensure guests are warmly welcomed and made to feel at ease.
    • Provide personalized consultations to advise guests on our range of spa treatments and services.
  • Service Delivery and Quality
    • Contribute to maintaining the highest standards of cleanliness and tidiness within the spa.
    • Remain up-to-date with new spa treatments and services, and participate in training as required.
  • Team Collaboration and Communication
    • Communicate effectively with colleagues and management to ensure seamless service delivery.
    • Collaborate with the team to maintain a positive and supportive work environment.

Requirements

  • Experience in a luxury spa setting.
  • Well-versed in a wide array of spa treatments.
  • Excellent customer service skills.
  • Able to recommend and upsell spa treatments and services.
  • Presentation and communication skills.
  • Ability to comply with all hygiene standards, quality, rules, and regulations.
  • Alignment with the Shangri-La Values.