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Facilities Maintenance Specialist

2 months ago

Dubai, Dubai, United Arab Emirates Sonder Full time
About Sonder

Sonder is a pioneering hospitality company that is revolutionizing the industry through innovative, tech-powered service and inspiring, thoughtfully designed accommodations. Officially launched in 2014, Sonder has made a significant impact by offering a variety of accommodation options in 40+ cities across 10 countries and three continents. Our innovative app empowers guests by providing self-service features and 24/7 on-the-ground support at their fingertips. From seamless check-in to boutique bathroom amenities, we bring the best of a hotel experience without any formality. As a company with global expansion plans, there will be opportunities for extraordinary personal and professional growth for the right candidate.

Job Overview

Maintenance Technicians at Sonder play a crucial role in delivering a flawless guest experience. They are detail-oriented individuals who excel at checklists and are capable of attending to our units at flexible times. Maintenance Technicians are efficient with their time, quick learners, and excited to get their hands dirty. This is a great role for an experienced Maintenance Technician looking to join a facilities team that enjoys digging into and solving facilities mysteries across multiple trades and building types.

At Sonder, we take a holistic approach to providing our guests with the highest level of service and the best possible experience. In your role, you must be willing and able to perform duties related to all aspects of Hospitality Operations at Sonder. This includes leaning-in to assist in resolving guest issues and/or supporting our property onboardings based on market/team needs.

Key Responsibilities
  1. Complete a variety of tasks related to maintenance of guest spaces and rooms, including troubleshooting, light repairs, up to and including major repairs or replacements of electrical, HVAC, plumbing, structural, or other building assets.
  2. Complete periodic maintenance of electrical, HVAC, plumbing, and other building or room equipment.
  3. Perform handyman repairs to a high level finish in guest rooms and guest spaces, including furniture, doors, windows, patch and paint, and other hardware.
  4. Ensure adherence to all relevant federal and local guidelines for safety and productivity, including OSHA, ADA, and other required regulations.
  5. Maintain a clean and organized work area while completing tasks related to maintenance, repair, or installation.
  6. Coordinate, meet, and support 3rd party contractors, including painters, installers, furniture builders, housekeepers, and other specialized trades.
  7. Conduct thorough apartment walkthroughs and maintenance checks.
  8. Organize and document project information and updates.
  9. Instruct and supervise contractors as they paint, build furniture, hang art, photograph, and clean.
  10. Travel to various buildings/cities as required.
Requirements
  • Previous experience working in maintenance, as a Maintenance Technician II or equivalent.
  • Certification in a skilled trade, such as HVAC, electrical, or carpentry, examples may include NFPA 70E, EPA, OSHA 30, general Contractor license.
  • Excellent understanding of mechanical, electrical, plumbing, and HVAC systems.
  • A perfectionist that obsesses over all the details.
  • Ability to take the initiative and problem solve independently.
  • Professional demeanor and strong ability to establish positive relationships with others.
  • Motivated to adopt new and emerging technologies.
  • Knowledgeable with Google Suite.
  • Ability to lift/carry items and stand/walk for extended periods of time.
  • A background in construction, hospitality, or operations a plus.
  • Must have a flexible schedule and open to working some weekends as business requires.
  • Support the Hospitality/Building Manager in regards to safety & security of the building along with Fire, Life Safety concerns.
  • This role requires regular access to a reliable smartphone.