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Clinical Operations Manager

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates MEONE MEDICAL CENTER Full time
Job Summary

We are seeking a highly skilled and experienced Clinical Operations Manager to join our team at MEONE MEDICAL CENTER. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our clinic, ensuring the delivery of high-quality patient care and services.

Key Responsibilities
  • Staff Supervision and Management
    • Supervise and manage a team of medical assistants, receptionists, and other support staff to ensure the smooth operation of the clinic.
    • Provide guidance, coaching, and training to staff members to enhance their skills and performance.
  • Scheduling and Operations
    • Schedule and assign duties to clinic staff to ensure adequate coverage and efficient workflow.
    • Monitor and evaluate staff performance, providing feedback and recommendations for improvement.
  • Patient Care and Services
    • Coordinate patient appointments, including scheduling, registration, and follow-up care.
    • Oversee the management of patient records, ensuring accuracy, confidentiality, and compliance with regulatory requirements.
  • Inventory and Supply Management
    • Manage inventory and supplies for the clinic, ordering supplies as needed and maintaining appropriate levels.
  • Compliance and Quality Assurance
    • Ensure compliance with clinic policies and procedures, as well as regulatory requirements related to healthcare delivery.
    • Participate in quality improvement initiatives to enhance patient care and operational efficiency.
  • Communication and Collaboration
    • Collaborate with other healthcare professionals, including physicians, nurses, and administrative staff, to coordinate patient care and services.
    • Handle patient inquiries, complaints, and concerns in a timely and professional manner, resolving issues as needed.
Requirements
  • Minimum 3 years of experience in a clinical or healthcare leadership role.
  • Proven track record of success in staff supervision, scheduling, and operations management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.