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Patient Access Coordinator

2 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Sheikh Shakhbout Medical City - SSMC Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Coordinator to join our team at Sheikh Shakhbout Medical City - SSMC. As a key member of our healthcare team, you will be responsible for ensuring seamless patient access and registration processes.

Key Responsibilities
  • Maintaining a Professional Image

Our ideal candidate will maintain a professional attitude and appearance at all times, providing a positive first impression for our patients and visitors.

Exceptional Customer Service

You will demonstrate strong customer service skills to interact positively with external and internal customers, ensuring their needs are met with empathy and understanding.

Scheduling and Registration

As a Patient Access Coordinator, you will perform scheduling, registration, and admission activities with accuracy and efficiency, gathering demographic, insurance, and other information from patients and entering it into our hospital information system (HIS).

Financial Eligibility and Document Verification

You will verify financial eligibility and ensure the completion of supported documents and approvals upon scheduling and registration activities completion.

Billing and Reconciliation

Our ideal candidate will perform billing, reconciliation, and cashier activities with precision and attention to detail.

Multitasking and Adaptability

You will be able to multitask in a fast-paced environment, adapting to changing priorities and deadlines with ease.

Performance Targets and Teamwork

As a Patient Access Coordinator, you will develop and meet personal and team qualitative and quantitative targets, contributing to the overall success of our healthcare team.

Departmental Meetings and Activities

You will participate in departmental meetings and activities, staying informed about hospital policies, procedures, and best practices.

Shift Work and Flexibility

Our ideal candidate will be willing to work different shift duties according to the necessity of our operational hours, including morning and night shifts, as well as weekends and holidays.

Cross-Functional Teams and Committees

You will participate in cross-functional teams and committees as appropriate, contributing to the development of hospital policies and procedures.

Ongoing Training and Development

As a Patient Access Coordinator, you will facilitate and participate in ongoing training and development activities, staying up-to-date with the latest industry trends and best practices.

Communication and Liaison

You will liaise with other staff and departments, handling communication and ensuring seamless collaboration across teams.