Sales CRM Operations Manager

5 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates United Al Saqer Group Full time
Job Description

Your role will involve overseeing the optimization of CRM strategies, managing lead planning processes, and providing data-driven insights to support business decision-making.

  • Main Responsibilities:
  • Manage Call Centre & Client Relations Teams: Oversee daily operations to ensure high performance, efficiency, and alignment with CRM objectives.
  • Lead Planning & Analysis: Develop and maintain lead planning documents, conducting data analysis to enhance targeted communication initiative effectiveness.
  • Sales Funnel Management Reporting: Generate and analyze Sales Funnel Management reports to track lead progress, identify trends, and recommend areas for optimization.
  • Media Channel Performance Evaluation: Analyze media channel performance based on lead generation data, collaborating with the marketing team to inform recommendations for channel optimization.
  • Clinical Strategy Development: Collaborate with the Head of Department to define, analyze, and refine the overall Sales CRM Strategy, ensuring it evolves based on data insights and business needs.
  • Annual CRM Calendar & Campaigns: Work closely with the Marketing Manager to develop and analyze the annual Sales CRM calendar, ensuring alignment with marketing objectives and sales goals.
  • CRM Materials Development: Partner with the designated marketing specialist to create and analyze CRM materials for direct marketing campaigns, ensuring content is engaging and aligned with customer needs.

About Abu Dhabi Motors

We offer a unique opportunity for personal growth and development in an industry-leading luxury automotive brand. Join our team as a Sales CRM Specialist and take advantage of ongoing training and career development opportunities.



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