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Sales and Customer Support Expert

1 week ago

Dubai, Dubai, United Arab Emirates Grand Vision Events Management Full time

We're looking for a skilled Sales and Customer Support Expert to join our dynamic team at Grand Vision Events Management.

About the Job

The successful candidate will be responsible for handling customer inquiries and requests, while working closely with internal teams to deliver exceptional results.

  • Key responsibilities include resolving customer complaints, escalating feedback as needed, and maintaining strong relationships with clients.
  • A strong understanding of sales principles and customer service practices is essential for this role.
  • Familiarity with wines/alcoholic beverages is also required.
Ideal Candidate Profile
  • Proven experience in a sales and customer support role, preferably in the Retail and Wines & Spirits industry.
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Proficient in English and Russian/Mandarin languages.