Customer Support Executive
1 week ago
We are seeking a highly organized and proactive Customer Support/ Sales Support Executive to join our team in Dubai. Below is the job description for kind perusal.
Experience: 1-3 years' experience in B2B Sales Support
Location: Dubai
Job Description:
- Sales Order Management: Creating and preparing sales orders following SOPs, ensuring accuracy and completeness before submission.
- Cross-Department Coordination: Collaborating with Sales, Logistics, Procurement, and Finance to ensure tasks are completed on time and resolving inter-departmental issues.
- ERP and CRM Systems Maintenance: Regularly updating systems for data accuracy, maintaining detailed records, and generating reports to support decision-making.
- Customer Insights and Reporting: Providing detailed reports on customer needs, feedback, market competition, and opportunities for new products.
- Process and System Improvement: Identifying areas for enhancement, proposing solutions, and participating in implementing changes to boost efficiency and satisfaction.
- Customer Satisfaction: Addressing customer queries promptly and building strong relationships through excellent service.
Required Qualifications, Skills, or Experience:
- Customer Support Experience: 2+ years in customer support, sales coordination, or similar roles, with a focus on exceptional customer service.
- ERP Expertise: Knowledge of Microsoft Dynamics Business Central (preferred) and hands-on experience with ERP and CRM systems.
- Technical Skills: Advanced Excel skills (data analysis, pivot tables, reporting), and proficiency in Word and PowerPoint for documentation and presentations.
- Analytical Abilities: Strong data handling, analysis, and reporting skills, with an analytical mindset to identify issues and propose solutions.
- Communication and Collaboration: Excellent verbal and written communication, strong relationship-building skills, and a willingness to collaborate across teams.
- Organizational Skills: High accuracy in documentation and data entry, ability to prioritize tasks, meet deadlines, and thrive in a fast-paced, dynamic environment.
- Initiative and Motivation: Self-motivated, proactive in addressing challenges, and committed to supporting team goals.
Associate
Employment typeFull-time
Job functionCustomer Service
IndustriesChemical Manufacturing, Manufacturing, and Chemical Raw Materials Manufacturing
#J-18808-Ljbffr-
Customer Support Executive
6 hours ago
Dubai, Dubai, United Arab Emirates oonzoo Full timeOONZOO is hiring Customer Support Executive. Job Role: Customer Support Executive Experience Range: Minimum 6 Months Experience in Customer Support or Tele sales. Job Responsibilities: Listening to our Customer's concerns and handling complaints or queries. Contribute ideas to resolve customer problems to improve productivity. Maintain and update...
-
Customer Support Thai Speaker
4 weeks ago
Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full timeCompany DescriptionTechNest Support is a premier provider of customer support and communication solutions, ensuring businesses are always connected.Role DescriptionThis is a full-time on-site role for a Customer Support Thai Speaker at TechNest Support center FZ L.L.C. located in Dubai, United Arab Emirates. The role involves providing customer support,...
-
Vietnamese Language Customer Support Agent
6 days ago
Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full timeRole OverviewThis is a full-time, on-site role for a Vietnamese Language Customer Support Agent. The position is located in Dubai, United Arab Emirates.About the JobThe day-to-day tasks include handling customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining effective communication channels.Duties:Answer customer...
-
Customer Support Executive
3 weeks ago
Dubai, Dubai, United Arab Emirates Sellanycar Full timeCustomer Support Executive (Emiratization)Contract Department: Customer Experience offers a new, safe and convenient way of selling your car throughout the Arab world. Use our free car valuation service regardless of make and model to determine the best used car price. Take advantage of the professional and gratis car inspection and the fast car buying...
-
Customer Support Executive
4 days ago
Dubai, Dubai, United Arab Emirates Sellanycar Full timeCustomer Support Executive (Emiratization)Contract Department: Customer Experience offers a new, safe and convenient way of selling your car throughout the Arab world. Use our free car valuation service regardless of make and model to determine the best used car price. Take advantage of the professional and gratis car inspection and the fast car...
-
Customer Support Executive
2 days ago
Dubai, Dubai, United Arab Emirates Sellanycar Full timeCustomer Support Executive (Emiratization)ContractDepartment: Customer ExperienceSellAnyCar.com offers a new, safe and convenient way of selling your car throughout the Arab world. Use our free car valuation service regardless of make and model to determine the best used car price.Take advantage of the professional and gratis car inspection and the fast car...
-
Customer Support Executive
6 days ago
Dubai, Dubai, United Arab Emirates Century Financial Full timeAbout the Role:The Customer Support Executive will provide top-notch support to our valued clients, ensuring their queries are addressed in a timely and professional manner.This role involves responding to client inquiries via various channels, including phone, email, live chat, and messaging platforms. You will also be required to place trades on behalf of...
-
Customer Support Executive
6 days ago
Dubai, Dubai, United Arab Emirates Estemarat Group Full timeWe are looking for a customer-focused and proactive Customer Support Executive to join our team in Dubai. The ideal candidate will handle customer inquiries, resolve issues, and ensure a high level of customer satisfaction through professional communication and problem-solving skills.Key Responsibilities:Respond to customer inquiries via phone, email, chat,...
-
Customer Support Executive
4 days ago
Dubai, Dubai, United Arab Emirates Fragrance World Full timeWe're looking for a friendly and proactive Customer Support Executive to join our team at Fragrance World. You'll be the go-to person for answering customer queries, resolving issues, and creating an awesome experience for everyone who reaches out to us via social media and our website.Key Responsibilities:1. Customer Interaction:1. Handle customer chats on...
-
Administrative Support Specialist
7 days ago
Dubai, Dubai, United Arab Emirates Executive Solutions Full timeKey ResponsibilitiesAs a Project Administrator at Executive Solutions, you will play a critical role in supporting our project team. Key responsibilities include:Preparing and revising Space Contracts for exhibitionsMaintaining Exhibitor Database & Revenue/Payment ReportsProcessing invoices and managing administrative tasksEssential skills for this role...
-
UAS Support Specialist
13 hours ago
Dubai, Dubai, United Arab Emirates UAS International Trip Support Full timeJob Overview:At UAS International Trip Support, we are dedicated to delivering exceptional operational services to our clients. As an UAS Support Specialist, you will play a vital role in ensuring the smooth execution of our clients' trips.Responsibilities:Request Processing: Receive and process new requests, verifying all necessary information before...
-
Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full timeCustomer Support Vietnamese Speaking Relocation from Ho Chi Minh to DubaiThis is a full-time, on-site role for a Customer Support Vietnamese Speaking agent. The position is located in Dubai, United Arab Emirates. The day-to-day tasks include handling customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining effective...
-
Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full timeCustomer Support Vietnamese Speaking Relocation from Ho Chi Minh to Dubai This is a full-time, on-site role for a Customer Support Vietnamese Speaking agent. The position is located in Dubai, United Arab Emirates. The day-to-day tasks include handling customer inquiries, providing technical support, ensuring customer satisfaction, and maintaining effective...
-
Customer Service And Sales Support Executive
6 days ago
Dubai, Dubai, United Arab Emirates Talent Higher Full timeJob description / RoleEmployment: Full TimeWe are looking for a Customer Service and Sales Support Executive to join our client's dynamic team in Dubai. In this role, you will play a vital part in ensuring seamless customer interactions, accurate order processing, and efficient sales coordination.Key Responsibilities:- Manage customer inquiries and provide...
-
Sales Executive
4 weeks ago
Dubai, Dubai, United Arab Emirates We Aspire Education Support Full timeJob Title: Sales Executive (Tagalog Speaking)Location: Dubai, UAE Job Description: As a Sales Executive, you will promote our training services to prospective clients, build relationships within the community, and support our sales team in achieving targets. This role requires excellent communication skills, a proactive approach, and the ability to work...
-
Sales Executive
4 days ago
Dubai, Dubai, United Arab Emirates We Aspire Education Support Full timeJob Title: Sales Executive (Tagalog Speaking)Location: Dubai, UAEJob Description:As a Sales Executive, you will promote our training services to prospective clients, build relationships within the community, and support our sales team in achieving targets. This role requires excellent communication skills, a proactive approach, and the ability to work...
-
Executive Assistant
1 week ago
Dubai, Dubai, United Arab Emirates UAS International Trip Support Full timeWe are seeking a highly skilled and proactive Executive Assistant to provide comprehensive support to C-level executives. This role requires exceptional organizational abilities, strong project management skills, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will be highly detail-oriented, possess excellent...
-
Customer Support Executive
3 days ago
Dubai, Dubai, United Arab Emirates OX Human Resource Consulting Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from OX Human Resource ConsultingSenior HR & Talent Acquisition Specialist | Global Recruiter | FX industry Forex & CFDs | Crypto | Payment Solutions | Real Estate | BlockChain…Basic Job Description and Responsibilities:1. Assist clients via live chat, email, and...
-
Customer Support Executive
4 days ago
Dubai, Dubai, United Arab Emirates OX Human Resource Consulting Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from OX Human Resource ConsultingSenior HR & Talent Acquisition Specialist | Global Recruiter | FX industry Forex & CFDs | Crypto | Payment Solutions | Real Estate | BlockChain…Basic Job Description and Responsibilities:Assist clients via live chat, email, and phone...
-
Customer Support Operations Specialist
7 days ago
Dubai, Dubai, United Arab Emirates StellaStays Inc. Full timeJob Description:We are seeking a highly skilled Zoho Desk and CRM Specialist to join our team at Stella Stays Inc. As a key member of our customer support operations, you will be responsible for setting up, customizing, and optimizing Zoho Desk and Zoho CRM to align with our business needs.Your primary focus will be on implementing seamless integration...