IT Infrastructure Associate

2 days ago


Dubai, Dubai, United Arab Emirates Cartrack Full time

As a key member of our Cartrack team, the IT Infrastructure Associate will play a critical role in supporting and coordinating jobs with our technicians. This is an exciting opportunity to work with a dynamic team and contribute to delivering exceptional customer service.

Key Responsibilities:
  • Collaborate with technicians to ensure timely job completion.
  • Provide excellent customer service by responding promptly to client inquiries and concerns.
  • Develop strong relationships with relationship managers to facilitate open communication.
  • Assist the operations team as needed and manage basic IT tasks.
Requirements:
  • A bachelor's degree in electrical/electronic/mechanical engineering or a related field.
  • Technical independence and initiative.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • High level of attention to detail and accuracy.
  • Proficiency in English and Arabic, with basic Hindi/Urdu skills an added advantage.


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