Service Delivery Manager
4 days ago
Job Description:
We are seeking a skilled Service Delivery Manager to join our team at Paradox Dubai. The ideal candidate will be responsible for managing service team members, ensuring the team's objectives and sales goals are met.
The successful candidate will have experience in delegating tasks, monitoring project progress, and maintaining strong customer relationships. They will also be proficient in administrative tasks such as invoice management, order processing, and inventory tracking.
A key responsibility of this role will be to resolve service desk problems and improve service processes to increase productivity and customer satisfaction.
To succeed in this position, you must have strong communication skills, be able to work effectively in a team environment, and maintain a high level of professionalism under pressure.
Required Skills and Qualifications:
- Experience in team management and customer service
- Strong communication and problem-solving skills
- Ability to work effectively in a team environment
- Proficiency in administrative tasks
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