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Supply Chain Coordinator
2 months ago
About the Role:
We are seeking a highly skilled Supply Chain Coordinator to join our team at Talent Pal. As a Supply Chain Coordinator, you will be responsible for managing cross-functional business support, including third-party warehouse and inventory management, delivery performance optimization, and end-to-end management of purchase and sales orders.
Key Responsibilities:
- Manage third-party warehouse and inventory, monitoring deliveries and reducing lead times.
- Ensure that the level of service provided by our logistics partners meets our standards.
- End-to-end management of purchase and sales orders, including identifying and highlighting stock and barcode discrepancies.
- Support shipping within the region, ensuring timely completion and adherence to shipping requirements.
- Manage and prioritize third-party warehouses' inbound stock and outbound order processing for the Middle East region.
- Forecast and book weekly airfreight and sea freight volumes, working closely with the logistics team.
- Check stock receipts and report any discrepancies to the production and retail planning team.
- Investigate stock discrepancies and report findings to the Supply Chain 3PL Manager.
- Manage biannual stock takes and spot counts, ensuring stock integrity is intact.
- Prepare necessary documentation for imports and exports.
- Monitor customs clearance, liaising with freight forwarders and customs brokers to resolve issues and assist with shipment delays.
- Coordinate with the Master Data Management (MDM) team for prompt creation of store locations and item creation.
- Establish and enforce data reconciliation/audit protocols to ensure accuracy and reliability in all systems.
- Develop Policy & Procedure (P&P) documentation to ensure clarity and adherence to business guidelines.
- Act as a checks and balances function, ensuring data matching and accuracy at all times.
- Process all purchase orders in the transactional CORE system.
- Generate accurate system transfers for various stock movements.
- Track shipment status and manage necessary documentation to ensure smooth logistics and adherence to business KPIs.
- Provide instructions to the warehouse for pick and pack, including any vassing requirements.
- Monitor final mile delivery to ensure successful and timely completion, updating the system accordingly.
- Communicate effectively with internal teams and request necessary allocation lists for weekly/biweekly replenishment.
- Issue weekly packaging SOH reports, conducting weekly stock takes of packaging with the retail team, performing cycle counts at both store and warehouse, and efficiently handling writeoff processing.
- Facilitate coordination between retail staff and the warehouse for uniform requests and dispatch thereof; oversee end-to-end sales order processing and related paperwork.
- Issue relevant documentation and follow up with clients for shipping of goods; generate the invoice after completion of sales order processing.
- Ensure all customer shipping requirements are completed.
- Coordinate with warehouse office and sales teams for any clarification to ensure accurate sales order processing.
Finance/Inventory Management:
- Identify reasons for discrepancies in invoice matching in the system (price or quantity) and escalate to the RDBS Manager for resolution.
- Raise replacement purchase orders or debit/credit notes in the system as per the instructions from the RDBS Manager.
- Produce insightful reports on inventory reconciliation, analyzing disparities between Oracle and AP21 systems.
- Assist with biannual stocktake reporting, thoroughly investigating discrepancies between Oracle and AP21 systems.
- Efficiently process carryforward styles stock adjustments, credit notes, POCN (Purchase Order Change Notice), and RTV (Return to Vendor).
Requirements:
- University degree in Business Administration or any related quantitative fields.
- 25 years of related experience in retail.
- Knowledge of ORACLE (RMS, RPM, RDW) would be an added advantage.
- Effective communicator with a collaborative approach.
- Results-driven with the highest level of accuracy and attention to detail.
- Experience of working within a dynamic environment, flexible approach.
- Proactive, driven by excellence, and able to anticipate and respond to the needs of the business.
About Us:
Talent Pal is a dynamic and innovative company that offers a range of exciting career opportunities. We are committed to inclusion and diversity, and we welcome all applicants to apply. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.