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Service Ambassador

1 week ago

Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time
Job Description

We are seeking a highly skilled and experienced F&B Supervisor to join our team at IHG Hotels & Resorts. The successful candidate will be responsible for ensuring that guests receive exceptional service in a friendly and welcoming manner.

As an F&B Supervisor, you will play a key role in maintaining the highest standards of customer service, while also ensuring that our food and beverage operations run smoothly and efficiently.

You will be responsible for leading a team of staff to ensure that all guests receive a warm welcome, are seated promptly, and served with a smile. You will also be responsible for answering any questions guests may have regarding the menu, assisting with menu selections, and anticipating any unexpected guest needs.

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work under pressure in a fast-paced environment. You will also need to have a good knowledge of the menu and presentation standards, as well as the ability to answer any questions regarding the menu.