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Data-Driven CX Improvement Lead

2 weeks ago

Dubai, Dubai, United Arab Emirates Delivery Hero Full time
Requirements

To succeed in this role, you will need strong analytical skills, attention to detail, and the ability to translate data into meaningful recommendations.

CX Insights and Data Analysis:

  1. Apply data analysis skills to extract insights from large datasets.
  2. Collaborate with data teams to design automated dashboards and monitor key CX metrics.

Qualifications & Experience:

  1. Bachelor's or Master's degree in Business, Data Analytics, Statistics, Economics, or a related field.
  2. 3-5 years of experience in consulting, data analysis, or business intelligence, preferably in CX, e-commerce, food delivery, or a tech-driven environment.