Banquet Service Associate
3 weeks ago
Key Responsibilities:
- Set-up stations and tables according to set standards.
- Greet guests according to the standards set by Mandarin Oriental Hotel Group.
- Communicate with guests according to the standards set by Mandarin Oriental Hotel Group.
- Assist the captain in presenting the menu, making recommendations, and taking orders.
- Serve food and beverage items and ensure prompt service.
- Ensure that the buffet is kept clean and free of debris.
- Coordinate and assist the clearing of tables.
- Coordinate and assist the clearing of stations.
- Coordinate and supervise the return of dirty linen.
- Assist the kitchen in clearing the buffet.
- Be present in the restaurant during service hours.
- Ensure that the supervisor is kept informed of all guest comments and complaints.
- Attend communication meetings, briefings, and training sessions as required by the department manager, training manager, and food and beverage manager.
- Maintain a neat and clean uniform and ensure good personal grooming and hygiene according to the standards of Mandarin Oriental Hotel Group.
- Perform any other duties assigned by the supervisor or manager.
About the Role:
This role is part of our dining team at Mandarin Oriental Hotel Group, where we strive to provide exceptional service to our guests. As a Banquet Waiter, you will be responsible for ensuring that our guests have a memorable dining experience.
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