Banquet Service Associate

3 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

Key Responsibilities:

  • Set-up stations and tables according to set standards.
  • Greet guests according to the standards set by Mandarin Oriental Hotel Group.
  • Communicate with guests according to the standards set by Mandarin Oriental Hotel Group.
  • Assist the captain in presenting the menu, making recommendations, and taking orders.
  • Serve food and beverage items and ensure prompt service.
  • Ensure that the buffet is kept clean and free of debris.
  • Coordinate and assist the clearing of tables.
  • Coordinate and assist the clearing of stations.
  • Coordinate and supervise the return of dirty linen.
  • Assist the kitchen in clearing the buffet.
  • Be present in the restaurant during service hours.
  • Ensure that the supervisor is kept informed of all guest comments and complaints.
  • Attend communication meetings, briefings, and training sessions as required by the department manager, training manager, and food and beverage manager.
  • Maintain a neat and clean uniform and ensure good personal grooming and hygiene according to the standards of Mandarin Oriental Hotel Group.
  • Perform any other duties assigned by the supervisor or manager.

About the Role:

This role is part of our dining team at Mandarin Oriental Hotel Group, where we strive to provide exceptional service to our guests. As a Banquet Waiter, you will be responsible for ensuring that our guests have a memorable dining experience.



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