Front Desk Ambassador

6 days ago


Dubai, Dubai, United Arab Emirates Sonder Full time
Key Responsibilities
  • Be the face of Sonder, making an awesome first impression on guests, visitors, and partners.
  • Guide guests through our technology-rich experience, ensuring they make the most of their stay and utilize our tech features.
  • Utilize digital communication systems to receive guest calls, SMS, and live chats, offering immediate support from the Front Desk.
  • Handle guest interactions with the highest level of hospitality and professionalism, accuracy, and timeliness, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries connected with services, facilities, hours of operation, directions, etc.

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