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Data Center Support Engineer

2 weeks ago

Dubai, Dubai, United Arab Emirates Course Full time
Duties and Responsibilities

The ideal candidate will have a solid understanding of IT infrastructure components and their interdependencies. They will be able to identify potential issues proactively and develop effective solutions.

The following duties and responsibilities are key to this role:

  • Regular monitoring of IT infrastructure components and taking corrective action as needed.
  • Coordination with vendors to ensure that maintenance activities are carried out as per schedule, quality, and safety requirements.
  • Collaboration with IT Helpdesk staff to communicate with end-users regarding system outages and critical incidents.
  • Management of system backups and maintaining records of backup tapes moved between locations.

A successful candidate will have a strong background in IT infrastructure operations and maintenance, with a focus on problem-solving and collaboration.